The Health Insurance Portability and Accountability Act of 1996 (also known as “HIPAA”) requires healthcare providers and entities that obtain personal information and protected health information (“PHI”) to provide a Notice of Privacy Practices describing how such information may be used and disclosed for treatment, payment, healthcare operations, and other purposes related to the privacy of your health and medical information. This notice explains how your PHI is used and disclosed and how you may access this information.
Our Duties
We are required by law to:
- Maintain the privacy and security of our patients’ PHI
- Inform you of our legal duties and privacy practices regarding your PHI
- Notify you of any changes to this policy and of any breach of unsecured PHI
- Take reasonable and appropriate precautions to safeguard your information
Uses and Disclosures of Health Information
This section describes how we may use and disclose your PHI. Except for the purposes described below, we will use or disclose your PHI only with your written authorization. You may revoke such authorization at any time by submitting a written revocation to the contact information listed at the end of this notice.
1. Treatment
We may use and disclose your PHI to provide, coordinate, or manage your medical treatment and related healthcare services.
2. Health-Related Services, Alternative/Supplementary Treatments, and Benefits
When applicable, we may use and disclose your PHI to provide health-related services, supplementary or alternative treatments, and related healthcare benefits.
3. Billing and Payment
We may use and disclose your PHI for billing and payment purposes, including communications with our internal team, business associates, contractors, and your health plan.
4. Reminders, Adherence Reports, and Refills
We may use and disclose your PHI to send appointment reminders, dosage reminders, prescription adherence reports, and refill notifications. With your permission, this information may also be shared with your healthcare provider when applicable.
5. Research
In rare circumstances, we may use or disclose PHI for medical research purposes. Such use will occur only when reviewed and approved under appropriate research protocols and oversight requirements.
6. Entities Involved in Your Care and Reimbursement
When applicable, we may disclose PHI to individuals or entities involved in your healthcare or payment for your care. In limited circumstances, disclosures may also occur during emergencies or disaster-relief situations.
7. Other Less Common Circumstances
We may use or disclose your PHI in the following situations when required or permitted by law:
- Compliance with local, state, federal, or international laws and law enforcement requests
- Public health and safety activities
- Military and national security requirements
- Workers’ compensation programs
- Health oversight activities, audits, and investigations
- Data breach notifications
- Matters involving death (e.g., medical examiners, coroners, funeral directors)
8. Disclosures
We will not disclose your PHI without your authorization except as described in this notice or as required by law. You may revoke authorization at any time by submitting a written request to the contact information listed below. Revocation will apply to disclosures made after the date of receipt.
9. Mobile Communications and Marketing Restrictions
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Mobile information, including phone numbers and text-message consent data, is used solely for purposes related to treatment, billing, healthcare operations, appointment reminders, and other communications permitted under HIPAA and applicable privacy laws.
10. Your Rights Regarding PHI
You have the following rights with respect to your PHI:
Right to Inspect and Review
You may inspect and obtain a copy of your PHI, including medical and billing records. Requests must be submitted in writing to the address listed below. We will respond within 30 days. Reasonable fees may apply for copying, mailing, or supplies. In limited circumstances, requests may be denied with a written explanation.
Right to Be Notified of a Breach
Right to Request Amendment
You may request an amendment to your PHI if you believe it is incorrect or incomplete.
Right to an Accounting of Disclosures
You may request a list of disclosures of your PHI made for purposes other than treatment, payment, or healthcare operations.
Right to Request Restrictions
You may request restrictions on certain uses or disclosures of your PHI, except where such restriction is impractical or prohibited by law.
Right to Request Confidential Communications
You may request that we communicate with you using specific methods (e.g., phone, email, or mail).
11. Changes to This Policy
We reserve the right to modify this Privacy Practices Policy at any time. Any changes will apply to both existing and future PHI. Updated versions will be posted on our website, and existing users will be notified as required.
12. Complaints
If you believe your privacy rights have been violated, you may file a complaint with our office or with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.
Contact Information
Phone: (888) 799-3879
Email: support@swyftscripts.com
Mailing Address:
1800 W Loop S, Suite 2110, Houston, TX 77027